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Integrated Digital Marketing – Video, Social, Blog, & Email

CTA : ISP – We can help announce your community, build trust, credibility and authority

In today’s ever-changing world if you are serious about growing your business, it is critical to have a clear understanding of the different types of content that make up your content strategy. Not all content is equal, for example, social media content usually caters to a more general audience, while content on a blog or videos tend to be more specialized to a central topic. Finding your audience where they already are, and then providing valuable content in different formats will help you attract your ideal target market.

Not all content is equal, for example, social media content usually caters to a more general audience, while content on a blog or videos tend to be more specialized to a central topic. Click To Tweet

4 Types of Content To Build Your Brand & Attract Your Tribe

1.) Social Media Content Creates Awareness

Once someone hears about your business from a friend, and they find value in your content, they will seek to view more of your content through your social channels. This is why it is imperative that you actively participate and engage in various social media channels.

Again, the goal is to start conversations, build awareness around what your business is about, and then invite your followers to your site. Social media creates awareness through social proof and tells people “these people believe me and like me.” – Maybe you will too! Sharing links to your high quality and informative content on social channels “invites” people to look closer into topics they are already interested in.

Sharing links to your high quality and informative content on social channels “invites” people to look closer into topics they are already interested in. Click To Tweet

While social media is important in assisting you in your efforts to build your brand and community, keep in mind that it is not a good idea to solely build your community on a social media platform. Starting a Facebook group or LinkedIn group community is a great strategy, but your purpose should always be to guide group members to your blog or site.

Social media networks often change the rules, update privacy policies, and the changes could threaten the existence of your community. Also, as reliable and dominant as some may seem today, who knows what the most popular network will be 5 years from now? Therefore, it’s important to start in social, but not stay there.

2.) Blog Content Creates Trust

You need to consistently create and publish value-driven content that gives your tribe a compelling reason to visit your website and stay on it long enough to create an impact, and convince them to come back later to check out what is new. This is the most important part of your content strategy for your blog that you need to focus on, to create content consistently, and build trust.

This is the most important part of your content strategy for your blog that you need to focus on, to create content consistently, and build trust. Click To Tweet

The design, content, and interaction on your website will either say ” I am an expert, and I know exactly what I am talking about,” or not. Give people a reason to stop everything else they are doing online and listen to what you have to share with them.

This is a low commitment step that you are asking them to take, once they read your content, they make they will either decide to read more, and subscribe, or go somewhere else. Be aware that once someone leaves your blog or website without subscribing to ongoing content, the chances that they will return later on their own, are close to none.

It’s a great practice to have various types of content on your blog, like evergreen content that is always relevant, personal stories, new trends, industry news, and how-to guides. This will keep users engaged, and seeing a variety of content may spike their curiosity and keep them on your blog for longer periods of time.

This will keep users engaged, and seeing a variety of content may spike their curiosity and keep them on your blog for longer periods of time. Click To Tweet

Pay attention to topics that people engage with a lot, and tend to share more, and write more content like it. Listen to what your readers are asking and saying, and give them the information that they are already interested in, no need to reinvent the wheel.

This is also where SEO comes into play and allows you to laser target your audience by choosing the right keywords, tags, phrases, and other related content that could spark more interest and conversations. No matter what your frequency is for blogging, daily, weekly, or monthly, over time, this content will help you build trust and enrich your relationship over time.

3.) Video & Audio Content Create Loyalty

Video and audio are powerful channels to build a relationship with your community. Sharing valuable content through live video streams, podcasts, and YouTube, or other major video platform builds your brand and loyalty. People love video and audio because it is personal, and more personal and engaging than other types of media. Audio and video are surefire ways to grow your followership at lightning speeds, since nobody else has your personality and voice, you stand out from the crowd.

People love video and audio because it is personal, and more personal and engaging than other types of media. Click To Tweet

Video is the fastest growing medium of online content consumption. Over time it has become so much easier to create and share, and it will continue to be a dominant factor in the upcoming years. As more users have access to smart phones and access to tools that make creating and sharing videos fun and easy, it will continue to be a key player in online marketing. Having a strategy around video, and what content you will share through video, will help you find more ways to grow you brand and build your business.

Alternatively, if you completely dislike the idea of being on video, podcasts are great alternatives that provide many of the same benefits as video, with less technical knowledge required. Podcasts are increasingly becoming more popular, and producing a podcast is a great alternative for those who wish to share their expertise, but not necessarily interested in being on video. More and more people tune in to podcasts on a weekly basis, and studies show that people who tune in to podcasts are highly educated, have relatively high disposable incomes and tune in for one hour or more. Podcasts are often overlooked, and are a great medium to become a well known expert, without the need to get in front of the camera.

Podcasts are often overlooked, and are a great medium to become a well known expert, without the need to get in front of the camera. Click To Tweet

4.) Email Content Nurtures & Strengthens Relationships

After reading the content on your blog, and seeing that you are active on social networks, the next level of commitment would be to ask your visitors to sign up for your newsletter / updates. They are already aware of your business, they already like and trust you, now they are ready for a more one-on-one connection.

E-mail marketing is that one-on-one personal touch, that makes your readers feel like you are just talking to them directly. Nurturing and strengthening your relationships for long-term business sustainability is possible through e-mail. That is why capturing names and emails, and building your email list is where the money is at. People are much more likely to buy something from you after 7 touch-points, and this is easy to achieve, through email marketing.

People are much more likely to buy something from you after 7 touch-points, and this is easy to achieve, through email marketing. Click To Tweet

The golden rule here is to always provide highly valuable content that is relevant and helpful to them in some way. Over time, after they like you and trust you more, then you can recommend products or services that are meant to help them or guide them in their goals. It is always important to keep their best interest in mind, not just yours. As soon as people subscribe it is not a good idea to start sending them emails with sales and offers right away.

Just as easy as it was to subscribe to you, it takes visitors only one click for them to unsubscribe. Another thing to be cautious about is frequency, it’s usually not good practice to send an email every single day, people will easily get turned off and annoyed. Every industry is different but once a week or twice a week can be subtle, and efficient at the same time. Staying top of mind is easy and can be automated with email marketing. Make sure your email marketing content is clear, concise, and relevant to what you promised when they signed up for your list.

Make sure your email marketing content is clear, concise, and relevant to what you promised when they signed up for your list. Click To Tweet

Having people’s contact information is a privilege, and if you abuse it, it will take you much more time and effort to grow your community. Focus on delivering value, and contributing to their lives, always give before you ask for something in return. Keeping in touch with your subscribers consistently, and answering their burning questions is a tried and true way to strengthen your bond and grow your business.

Leverage Your Branding & Content To Create A Thriving Community

CTA : ISP – We can help announce your community, build trust, credibility and authority

Start Conversations, Then Automate Them

Building your business brand online takes consistent time and effort. Creating massively interesting and compelling content can help you build your blog, brand, and a thriving community. Content is a means to an end, don’t get so caught up on content that you miss the bigger picture.

Why do you create content anyways? Your number one content strategy should always be built around people. Create content that speaks to your tribe, keeps them coming back, keeps them sharing it. This creates a snowball effect and leverages the power of your existing followers, to attract more followers, and over time you will have a solid community, that is thriving and having conversations about you or your business, even when you are not initiating and leading the conversations.

Your number one content strategy should always be built around people. Click To Tweet

Is Content Really King?

In your efforts to learn more about online branding and digital marketing, you may have heard that “content is king” at least a thousand times, ( ok, maybe more! ) While this is mostly true, since search engines like to see fresh and relevant content to send visitors to your website, that is not where it ends. If you take the time to step back and look at the forest, and just for a moment, stop focusing on the trees, you will see something much bigger unfolding: Content is simply a means to an end, NOT the main goal.

There is an underlying reason for creating all this juicy content, you are selling yourself by sharing your knowledge and expertise. The fruit (profit) from this (content) comes from the forest (or community) that you nurture and strengthen over time. When you are creating content treat each of your topics or categories as branches from a highly focused content tree. That tree will allow for more fruit to grow and help you start and nurture your own community.

The goal of your content should be to inform, educate, or entertain, and thus build a relationship with your readers. Over time, the content opens doors of opportunity and can help you to create a positive environment that encourages others to share, learn, and grow. All this sharing, learning, and growing is happening around your business, this helps you build your credibility and influence over time.

The goal of your content should be to inform, educate, or entertain, and thus build a relationship with your readers. Click To Tweet

How Facebook Has Capitalized on This

The main reason that Facebook is so popular is because it has created a huge online community who all share content and interact with each other daily. Each Facebook user has hundreds of friends who log on and consistently to post pictures, videos, live streaming, memes, news, jokes and more. Facebook has been successful in creating a share- friendly ecosystem that nurtures people’s need to belong, by providing social rewards for their sharing of content.

Facebook has a giant user base; thus, it has become a breeding ground for paid advertisements and a major source of traffic for key brand. Many brands and businesses are using Facebook to build their list, drive traffic to their blog, sign people up for webinars, and more. They know that taking even just a teeny tiny slice of this huge community, and directing their attention to their business, will help them reach their target market where they already are. This process feels natural, and finds people in a setting they are already comfortable in, so it is a win-win-win for you, your tribe, and Facebook.

Take Facebook & Google Out Of The Equation

Your content is the “sugar” that attracts people to your business, and the goal is to leverage content to keep people coming back to your blog and subscribing to your newsletter. Your goal is to find your audience where they are already at, redirect them to your site, and create a community that encourages user generated content, discussions, and sharing. When you create a community, you are slowly taking Google, Facebook and other social media channels out of the equation. Thus, eliminating distractions and “competition,” resulting in a more loyal and engaged audience. These are the 4 main ways that you can use content to build a community around your brand and business.

Leverage Your Branding & Content To Create A Thriving Community Click To Tweet

Your Goal is Emotionally Intelligent User Content

As a long-term approach, once you start seeing that your community is starting to take shape, once you give them a comfortable place where they can talk more openly about the topics that interest them, they are very likely consistently return there. People love to interact in a safe environment where they feel they belong, and their ideas and opinions are valued.

Creating a user forum or a smaller social media community of your own niche on your own site should be the goal of your content creation efforts. When you build your own community, members will start new topic discussions and there will be a constant flow of ideas and fresh content with very little effort from your part. Those conversations can help you come up with new content ideas, and help you discover unmet needs that you weren’t previously aware of, but that you can now cater to.

In interacting with the community, members will create an emotional connection with other users and this can start new relationships, partnerships, or provide additional resources. Having a safe place to share, will make viewers frequent your community consistently to see what others have posted or shared while they were away.

By starting your own community, you create social proof, authority, trust, influence and a loyal following without relying as much on search engines or social channels. As Facebook and other mainstream social media networks get more crowded and create more clutter, people are always looking for more comfortable places and tight niche communities that feel more private and safe. When you can provide this for your target market, it will help you build a sustainable brand and business.

By starting your own community, you create social proof, authority, trust, influence and a loyal following without relying as much on search engines or social channels. Click To Tweet

Consciously And Actively Tuning In To Your Audience

Make it a point to stop and listen before speaking!

There’s a tried and true saying that reads ” there is a reason why we have one mouth and two ears.” It is because we need to listen twice as much as we talk, and more importantly, we need to tune in to our audience before we begin to talk, and engage with them. Getting clarity on who our specific audience is and what type of content we need to create for them is key. It’s important to remember to focus on delivering value and connecting effectively to create continual business growth. Being in business means that we have a specific problem we are trying to help others solve, but listening first makes us better helpers, and better solution providers.

Being in business means that we have a specific problem we are trying to help others solve, but listening first makes us better helpers, and better solution providers. Click To Tweet

First and foremost, it is important to discover who your target market is, why, and where they hang out. Then focus on learning more about their pain points, questions, and possible objections they could have to your products or services. Listening before you suggest a solution will ensure that you’re not just taking shots in the dark, but that you are genuinely interested in helping them. The very best way to do this is to show interest in them as individuals, have compassion and fully understand the problems they are having, and why they are so invasive in their lives. Over time, intuitively, you will come to know the most common reasons why people are interested in the solution you provide. The best way to develop this “knowing” on what they want is to truly listen without judgment, and without trying to get something from them right away.

When researching your audience, you want to do it from the perspective of a friend, someone who actually cares, and isn't just trying to get something from them. Click To Tweet

Find your target market in their environment

Get up close and personal with your audience, and blend in with their environment, where they are already at. Get to know them, here are some questions that could help you research your target market with more curiosity.

What language do they use to describe their problem?
What frustrations are they are experiencing?
What do they need advice on or help with?
What human need are they looking to meet?
How invasive is the problem they are having?
What is their urgency to solve the problem?
Which things have they already tried and failed at?
How long have they had this problem?

Tune in to what they are not saying

When researching your audience, you want to do it from the perspective of a friend, someone who actually cares, and isn’t just trying to get something from them. This approach will give you space to learn what their hot buttons are and to talk to them directly. Remember that your marketing efforts need to be tailored and directed towards your specific audience and not just sound like a canned sales letter that came from a how-to template.

When you listen close enough you will also hear the things that they are not saying directly. What they are NOT saying is very important to listen for. They may not express their direct need, but through their behavior and language you could discover things about them that they didn’t even know about themselves! This kind of information will help you stand out from the crowd and make your content seem more credible and trustworthy. This is also how you can uncover needs that people didn’t even know they had, giving you a competitive edge over people who just sell and don’t listen first.

The more you listen, the more you grow

The more time that you spend listening, the easier it will be to create content, products, and services, catered specifically to their specific needs. Listening will give you more content ideas and make it easier to find topics to cover, that really speak to them. You will discover certain patterns and trends over time, and learn easier, faster, and better ways to serve them. It is imperative to not stop listening, as most people do once they already have a following. Forgetting to listen, and getting too product or service oriented is a big mistake. By not listening, engaging, and conversing, you will see less engagement from your followers, as well as take more time to build trust, relationships, and sales.

The more time that you spend listening, the easier it will be to create content, products, and services, catered specifically to their specific needs. Click To Tweet

Here is a list of the top ways you can listen to your audience. This will vary widely by industry but overall these resources and ideas will be easy to find online and are completely free for you to use.

Where do they hang out?

Google Hangouts
industry specific forums
YouTube videos / channels
Places they go to for fun
Places they shop
LinkedIn Groups related to your topic / industry
Facebook groups and events
Twitter lists
Meet-Ups

Who is already influencing them?

Friends
Books
Podcasts
Competitors
Colleagues
Events
Movies

For this particular phase of researching your market, forums are a great resource because people feel more open sharing with other people in their same field or with their same interests. Often forums feel like more tight communities than other mainstream social media networks.

Often forums feel like more tight communities than other mainstream social media networks. Click To Tweet

Finding your client in their natural environment and simply stopping to listen will enable you to deliver greater value and connect with them easier and on a deeper level. Knowing what inspires them and how to get them to take action is golden. This will help you easily grow a sustainable business that is focused on innovation and profitability, through staying attentive and flexible.